All tickets are non-refundable unless we are able to re-sell them. There is a 10% non-refundable booking fee included in all tickets.
If you are unable to attend, we can offer your ticket to a member of the waiting list (if available). If we are able to re-sell your ticket, we can offer you a refund minus the 10% fee. If we are not able to re-sell your ticket, we will not be able to offer you a refund.
This ticket re-sale service is only available until 11th July for festival tickets, and 4th July for pre-fest tickets.
If you would prefer to re-allocate your ticket yourself, you are able to do so at any time via your original ticket email. Please note that any amendments to tickets after 25th July (when we print the list!) will not be processed.
To contact us email: spoonfestlimited@gmail.com